About IncidentScribe
IncidentScribe is built by a small, independent Mac-software team. We ship focused, on-device tools for the people who keep production running — SREs, on-call engineers, and operators. No venture funding, no growth team, no roadmap dictated by a sales pipeline. Just operators building the tools we wished we’d had at 2 a.m.
Why we built it
Every cloud incident-management vendor shipped AI postmortem drafting between 2024 and 2026. All of them require shipping your incident data — Slack threads, log lines, customer impact, internal names — to the vendor’s cloud. For a large and growing slice of operators, that’s simply not allowed. Banks, healthcare under HIPAA posture, defence contractors, pharma, and post-2023 enterprises run standing bans on pasting incident data into any cloud LLM.
Those operators were left out of the entire AI postmortem wave. They still write postmortems by hand, late at night, against a Confluence template — or they don’t write them at all, and the postmortem debt compounds. IncidentScribe is built for exactly that buyer: it runs Apple’s on-device Foundation Models, so nothing ever leaves the Mac, and the App Sandbox enforces that claim mechanically.
How we work
We have strong opinions, and we ship them. IncidentScribe does one thing — turn raw incident artefacts into a structured, cited postmortem you sign off and export. There is no team tier, no enterprise console, no SSO, no chat assistant. We refused them on principle: the moment a postmortem tool needs a shared cloud workspace, it stops being the thing a regulated operator can actually use.
We hold a hard line on privacy because the buyer demands it: no telemetry, no analytics SDKs in the app, no remote logging, no cloud sync. The on-device privacy posture isn’t a marketing position — it’s the product’s reason to exist.
Other tools from the team
IncidentScribe is part of a small portfolio of independent Mac and developer tools:
- Noxen — native monitoring and observability for Mac.
- PingKit — uptime and endpoint checks, done simply.
Get in touch
Questions, feedback, or a postmortem horror story to share? Email [email protected]. For billing or refunds, use reportaproblem.apple.com — subscriptions are handled by the App Store.